CITI —
striking a balance for community finance.


SCOPE OF WORK

Editorial system · Presentation design · Information hierarchy · Visual direction

CAMPAIGN REACH

165K video views · 501K impressions · 36 social posts

Campaign results reported by RANAVERSE. Broader campaign activation included Tony Talks, eight community amplifiers and an in-person seminar featuring Miss Shalae.

Selected work shown for portfolio purposes. Citi and the Arc Design are trademarks of Citigroup Inc.
No endorsement is implied.



00 · role

Overdrawn on corporate compliance.

As a contract designer working with RANAVERSE, I translated approved financial-literacy content into a modular presentation and participant workbook. My role focused on information hierarchy, editorial pacing, chapter navigation and the visual rules connecting each learning module.

0%
Experienced workplace
or financial discrimination
0%
Feel confident in
their savings practice
0%
Struggle with active
overspending habits
Quantitative research · Experian LGBTQ+ Money Survey · 359 participants

01 · Overview

A visual deficit.

The existing materials prioritized regulatory completeness over learner clarity. The information was accurate, but its dense presentation created unnecessary distance between the content and the community it was intended to support.


02 · System 

A currency toolkit built to circulate.

Presentation design, editorial layout, and leadership communications built on one set of rules.

03 · In Practice

The system held its value because the community carried it.

The materials supported a broader campaign that generated 165K video views and 501K impressions across 36 social posts. The editorial framework was subsequently adapted for additional Citi DEI programming.

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