CITI —
Pride 365 Editorial System


SCOPE

Editorial System · Art Direction · Inclusive Identity · Financial Education · Information Hierarchy

DELIVERED

12 workshops. 300+ participants. One year.


Selected work shown for portfolio purposes. Citi and the Arc Design are trademarks of Citigroup Inc. No endorsement is implied.


00 · role

Business storytelling for finance.

Translated financial-literacy research and content into a modular communication system for workshops, printed education, partner organizations, and digital distribution.

That role framing makes the project read as enterprise storytelling and system leadership, which is the strongest strategic position for Citi.

0%
Received formal personal
finance training
0%
Maintain a personal budget
or savings practice
0%
Actively allocate capital
toward investments
Primary research · quantitative surveys + qualitative interviews · LGBTQ+ participants

01 · Overview

Reach an audience corporate finance had already lost.

Research identified barriers around financial anxiety, trusted resources, and the belief that financial planning could wait until income increased.

THE ANCHOR PROFILE

Mapped the conflict between money realities and emotional shutdown. Built the whole system around the Avoider. If the toolkit could bypass their blocks, it would work for everyone.


02 · System 

A toolkit built to travel.

A modular editorial system, color-coded by chapter, designed for partner organizations to run without Citi in the room.

  • BOOKLET
     Four color-coded chapters covering budgeting, saving, credit, and financial scams.

  • LOG BOOK
    A monthly tracking tool designed to make financial habits practical and repeatable.

  • ENGAGEMENT ASSETS
    Branded takeaways that extended the program beyond the workshop.

  • SOCIAL MODULES
     Adaptable educational content for community-partner channels.

03 · In Practice

The system held because the community carried it.

Twelve workshops, 300+ participants, one year — built on a toolkit for partners to use, not Citi. The approach: create systems partners can operate, not scripts they must follow.

Workshop application visualization

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MERIDIAN