Citi —
Pride 365 Editorial System,
made accessible
for the LGBTQ+ community.


SCOPE OF WORK

Editorial framework and modular layouts for Citi's Pride 365 LGBTQ+ financial literacy program. Delivered across 12 workshops for 300+ participants in partnership with community organizations.


01 · Overview

Reach an audience corporate finance had already lost.

Research found three barriers for LGBTQ+ people: avoiding expense tracking to dodge guilt,  a lack of clear resources, and delayed financial education until increased income. The system needed to be specific, brand-forward, and credible to audiences wary of corporate finance messages.

0%
Received formal personal
finance training
0%
Maintain a personal budget
or savings practice
0%
Actively allocate capital
toward investments
Primary research · quantitative surveys + qualitative interviews · LGBTQ+ participants

02 · System Components

A toolkit, not a top-down deck.

  • Booklet
    Budgeting, saving, credit and scams: four color-coded chapters.

  • Log Book
    Monthly tracking, built practical rather than aspirational.

  • Engagement Assets
    Branded stickers that travel beyond the workshop.

  • Social Media
    Education modules for partner channels.

Figure 01 · System diagram

How the kit composes.

Eight workshops, five topic categories. Reading down a column shows which workshops cover a given topic. Reading across a row tells the system author how each workshop spans the curriculum — and which sessions carry the most instructional weight.

Workshop
SavingsBudgeting primer
Print + log book
InvestingGoal-setting
Print + worksheet
Credit CardsUsage basics
Print + handout
Credit ScoreCredit literacy
Print + guide
ScamsFraud awareness
Print + reference
Your Money, Your Map
Build the Habit
Make It Grow
Swipe Smart
Know Your Score
Out of the Red
Spot the Scam
Your Future Self
Workshops · 08 · Categories · 05 Pattern abstracted for public review
Figure 02 · Type & co-brand spec

Legibility before identity.

A five-tier type stack tuned for printed workshop materials and a three-scenario lockup spec for partner co-branding. Where most co-brand systems hardcode hierarchy, this one yields it to the room. Whoever convenes the workshop sets the lead.

Role
Size
Weight
Tracking
Leading
Curriculum mark · covers Pride 365 · Banking
56–80 pt
Semi-Bold
−2%
1.04
Workshop title · module lead Opening an account
28–40 pt
Medium
−1%
1.14
Module heading · in-page What you'll need
16–20 pt
Medium
0
1.25
Body · lede, step-through Plainspoken body copy. Set in sans for community-context legibility, not corporate weight.
11–12 pt
Regular
0
1.5
Annotation · partner credit SOURCE · PARTNER · DATE
9–10 pt
Regular
+8%
1.5
Chapter color-coding · wayfinding across the kit
Ch. 01
Budgeting
#29C5B6

Teal signals foundational content. Used across every workshop opener and budget-tracker material.

Ch. 02
Saving
#C60CBC

Magenta anchors goal-oriented content: saving practices, milestone worksheets, and forward-looking exercises.

Ch. 03
Credit & Debt
#6DB33F

Green marks the most complex chapter. Applied to credit primers, score explainers, and repayment planning.

Ch. 04
Financial Scams
#F59B2A

Amber flags cautionary content. High contrast against the neutral base so warnings register at a glance.

Type tiers · 05 · Chapter accents · 04 Values reflect community-context convention. Citi specifics under NDA.
03 · IMPACT

A program delivered at community scale.

Twelve workshops, 300+ participants, one year — built on a toolkit for partners to use, not Citi. The approach: create systems partners can operate, not scripts they must follow.

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MERIDIAN